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Brandnex Technologies

Privacy Policy

Privacy Policy

Brandnex Technologies Pvt. Ltd. Last Updated: July 18, 2026

1. Introduction

Brandnex Technologies Pvt. Ltd. (“Brandnex,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://brandnex.tech (the “Site”) or use our digital marketing, branding, website development, and AI automation services (collectively, the “Services”).

By accessing or using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Site or Services.

2. Information We Collect

2.1 Information You Provide Directly

  • Contact details: name, email address, phone number, company name, and job title (e.g., when you submit a contact form, request a quotation, or request a free consultation).
  • Communication data: messages, inquiries, or feedback you send us via email, phone, contact forms, or social media.
  • Billing and account information: if you engage our Services, we may collect billing address, payment details, and service preferences.
  • Marketing preferences: information you provide when subscribing to our newsletter or blog updates.

2.2 Information Collected Automatically

  • Usage data: pages visited, time spent on the Site, click patterns, referring URLs, and browser/device information.
  • Technical data: IP address, browser type and version, operating system, and device identifiers.
  • Cookies and tracking technologies: we use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze Site traffic, and support our marketing efforts (see Section 6).

2.3 Information from Third Parties

  • Data from advertising platforms (e.g., Google Ads, Meta Ads) used to measure campaign performance.
  • Information from social media platforms if you interact with our official pages (Facebook, Twitter/X, YouTube, LinkedIn).
  • Data from analytics providers to help us understand Site usage.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries, quotation requests, and consultation bookings.
  • Provide, operate, and improve our digital marketing, SEO, social media, website development, and AI automation Services.
  • Communicate with you about your projects, invoices, and service updates.
  • Send newsletters, promotional content, and marketing communications (where you have opted in).
  • Analyze Site traffic and user behavior to improve content and user experience.
  • Run and measure the performance of advertising campaigns on your behalf or on our own behalf.
  • Comply with legal obligations and enforce our Terms & Conditions.
  • Detect, prevent, and address fraud, security, or technical issues.

4. Legal Basis for Processing

Where applicable law requires it, we process your personal data on the following bases:

  • Consent – for example, when you subscribe to our newsletter or accept cookies.
  • Contractual necessity – to deliver Services you have engaged us for.
  • Legitimate interests – for Site analytics, security, and direct marketing where permitted.
  • Legal obligation – to comply with applicable tax, accounting, and regulatory requirements.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers and vendors: hosting providers, email/CRM platforms, analytics providers, payment processors, and AI/chatbot infrastructure providers who process data on our behalf under confidentiality obligations.
  • Advertising partners: Google, Meta, and other ad platforms, to run and optimize campaigns for our clients or ourselves.
  • Corporate partners and affiliates: where necessary to deliver joint Services.
  • Legal and regulatory authorities: where required by law, court order, or governmental request.
  • Business transfers: in connection with a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Remember your preferences.
  • Understand how visitors use our Site.
  • Support advertising and retargeting campaigns.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our Site.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying any legal, accounting, or reporting requirements. Once retention is no longer necessary, we securely delete or anonymize your data.

8. Data Security

We implement reasonable technical and organizational measures — including access controls, encryption where appropriate, and secure hosting — to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location and applicable law (including India’s Digital Personal Data Protection Act, 2023), you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Withdraw consent for marketing communications at any time.
  • Object to or restrict certain processing activities.
  • Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us using the details in Section 13.

10. Third-Party Links

Our Site may contain links to third-party websites, plugins, or services (including social media platforms). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

Our Site and Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

12. International Data Transfers

As we serve clients across India and potentially other regions, your information may be processed and stored in locations outside your home country. Where this occurs, we take reasonable steps to ensure your data is protected in accordance with this Privacy Policy and applicable law.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Brandnex Technologies Pvt. Ltd. Email: contact@brandnex.tech Phone: +91-9211990484 Website: https://brandnex.tech

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

This Privacy Policy is a general template prepared for Brandnex Technologies Pvt. Ltd. based on publicly available information about the company. We recommend having it reviewed by a qualified legal professional before publishing, to ensure full compliance with applicable laws such as India’s Digital Personal Data Protection Act (DPDPA) 2023, the IT Act 2000, and any other jurisdiction-specific regulations relevant to your operations.